Frequently Asked Questions
Find answers to common questions about our collections and services.
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure the perfect fit for every silhouette.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
KHOI is committed to ethical fashion. We prioritize high-quality, sustainable fabrics and partner with manufacturers who adhere to fair labor practices.
How should I care for my KHOI garments?
Specific care instructions are provided on the inner label of each garment. Generally, we recommend cold washes and air drying to maintain fabric integrity.
Do you offer international shipping?
Yes, KHOI ships to over 50 countries worldwide. Shipping costs and delivery times vary based on your location and will be calculated at checkout.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.